Privacy Policy

Effective Date: November 2025
Operated by: Velluxia Enterprises Pvt. Ltd.

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1. Overview

Velluxia values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit www.velluxia.com or purchase our products.

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2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact number, email address, shipping/billing address, and payment details when you place an order.

• Non-Personal Information: Browser type, device details, IP address, and pages visited, collected automatically through analytics tools such as Google Analytics.

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3. How We Use Your Information

Your information is used to:

• Process and fulfill orders.

• Improve our website, customer experience, and services.

• Send order updates, promotional offers, and relevant skincare tips (only if you opt-in).

• Respond to your customer support queries.

We do not sell, rent, or trade your personal information to third parties.

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4. Data Protection

All personal information is stored securely and processed via encrypted payment gateways and secure servers.
We comply with the Information Technology Act, 2000 and applicable Indian data protection laws.

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5. Cookies

Our website uses cookies to enhance user experience, analyze performance, and personalize content.
You may choose to disable cookies through your browser settings, but some features of the website may not function properly as a result.

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6. Third-Party Services

We may use trusted third-party partners for payment processing, shipping, and analytics. These partners only access information necessary to perform their specific functions and are bound by confidentiality obligations.

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7. Your Rights

You may request to:

• Access or correct your personal data.

• Withdraw consent for marketing communications.

• Request deletion of your information, subject to legal and transactional obligations.

To make such requests, please contact info@velluxia.com.

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8. Policy Updates

Velluxia reserves the right to update or modify this Privacy Policy at any time.
Changes will be reflected on this page with an updated “Effective Date.”

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9. Contact Information

For privacy-related questions or complaints, please contact: +91 90996 96611
Email: info@velluxia.com
Company: Velluxia Enterprises Pvt. Ltd.
Registered Office: Block No-5, Buena Vista, B/h Narayan Green, Vemali, Vadodara, Gujarat, 390008.